ActioNet has achieved significant strides providing innovative technology for Service Desk and Data Center Service teams to execute effective IT Services to the Federal government. ActioNet has embarked on a strong investment to build a solutions-focused team to establish best practices, implement a repeatable Agile delivery framework, and forge a solid partnership with BMC Software and BMC Remedy IT Service Application (ITSM) technology.

ActioNet was tasked to develop solutions to two mission critical needs within the Department of State (DoS). The first was to provide a solution for informing senior leadership of time-critical developments of potential interest to Department principals and other law enforcement agencies.

The Incident Management Center (IMC) was created as part of the overall enhancements the Cyber Security Governance, Defense-in-Depth and Continuous Monitoring defined for the US Department of Transportation (DOT), effectively combining both the Network Operations Center (NOC) and Security Operations Center (SOC) functions.

ActioNet is providing support to the Center for Medicare and Medicaid Services (CMS), a critical agency within Health and Human Services (HHS), in the development, maintenance, administration and enforcement of CMS' data and metadata standards, guidelines and procedures.

ActioNet provides support to fully implement the six key initiatives of the Census Bureau's Process Improvement Program: Software Engineering Process Group (SEPG); Census Software Process (CSP) and Process Asset Library (PAL); Training and Mentoring; Software Metrics; Software Quality Assurance and CSP Support that includes: Project Management, Cost/Benefit Analyses, Feasibility Studies, Technical Analyses, Section 508 Assessments, Configuration Management, knowledge transfer and consulting on software engineering best practices, which encompasses the CMMI Framework.