ActioNet Awarded NOAA National Service Desk (NSD) Contract
October 25, 2012
Vienna, VA
ActioNet, Inc. has been awarded a task order by the National Oceanic and Atmospheric Administration (NOAA) under the NOAALink Contract to implement and manage a consolidated Tier 1 Contractor-Owned Contractor-Operated (COCO) Service Desk. This program will serve as a vehicle to establish cohesive framework for end to end service delivery for DoC/NOAA. The NSD program is projected to consolidate NOAA and DOC Tier 1 users into a single point of contact (SPOC) IT Infrastructure Library (ITIL) Service Desk and implement a software-as-a-service (SaaS) Service Desk Tool, ServiceNow.
About NOAA
NOAA is an agency that enriches life through science. NOAA’s reach goes from the surface of the sun to the depths of the ocean floor as we work to keep citizens informed of the changing environment around them. NOAA’s mission touches the lives of every American and we are proud of our role in protecting life and property and conserving and protecting natural resources.
About ActioNet, Inc.
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI-DEV Level 4 and CMMI-SVC Level 4, ISO 20000, ISO 9001:2015, ISO 27001, and woman-owned IT Services Firm with strong qualifications and expertise in Program Management, Infrastructure Solutions, Information Assurance, Software Engineering and IT Business Governance. As a process-oriented company, ActioNet also follows the Project Management Institute (PMI) methodology as well as Information Technology Infrastructure Library (ITIL) standards. ActioNet has outstanding past performance, as evidenced by our “Exceeds Customer Expectations” rating from Dun & Bradstreet and a 92 out of 100 rating from Open Ratings. ActioNet holds the highest 3A1 Financial Rating from Dun & Bradstreet. ActioNet was named one of Virginia’s Fantastic 50 winners in 2011 for the eighth year in a row.
For more information, please visit our website at www.actionet.com
Contact:
Michelle Barnes, 703-204-0090 Ext. 102, BD@actionet.com